The FMR Trust Score

One number that tells you who to trust

Every professional on FindMyRealtors carries a Trust Score from 0 to 1000. It is not a rating anyone can buy. It is computed from verified identity, real experience, feedback from real clients and how the professional actually behaves on the platform.

A live examplePlatinum
025050075010000OUT OF 1000
Excellent

894 out of 1000 — verified identity, 11 years active, 128 client reviews and a median reply time under an hour.

Why a Trust Score matters

In real estate the cost of trusting the wrong person is measured in lakhs and in years. This is the fix.

₹50 lakh decisions deserve evidence

Property is the largest purchase most families ever make, yet the person guiding it is usually chosen on a referral and a business card. The Trust Score replaces that guesswork with a record.

Fakes cannot hold a score

Every score sits behind KYC. An unverified profile has no score at all — so a high number cannot be bought or faked into existence.

Good work compounds

Professionals who answer quickly, close cleanly and get reviewed honestly watch their score climb. Reputation stops being a rumour and becomes an asset.

Free for the person paying

Investors and home buyers never pay to search, compare or verify. The score exists to protect the side of the table with the most at stake.

What goes into the score

Six inputs, each with a published weight. Nothing hidden, nothing negotiable.

25%
Identity & KYC

PAN, Aadhaar, RERA or bar-council registration and a live selfie match. Nothing is scored until identity clears.

20%
Experience

Years active, deals closed and the segments the professional actually works in — cross-checked, not self-declared.

20%
Client Feedback

Ratings and written reviews from clients we can tie to a real, completed engagement.

15%
Deal Performance

How often enquiries turn into completed work, and how often they fall through after commitment.

12%
Responsiveness

Median time to reply to a genuine enquiry, measured on the platform — not claimed.

8%
Transparency

Profile completeness, disclosed fees, licence numbers on record and no unresolved complaints.

Weights total 100%. A professional who has not cleared KYC carries no score at all.

How a score is generated

Six stages, from paperwork to a published number that keeps moving.

1Verify identity

The professional submits PAN, Aadhaar and their licence or registration. Our team checks each one against the issuing source.

2Build the record

Experience, active cities, specialisations and completed deals go on file — supported by documents, not claims.

3Collect real feedback

Only clients tied to a genuine engagement can review. One person, one review, no anonymous bulk ratings.

4Measure behaviour

Response times, enquiry outcomes and complaint resolution are recorded automatically as the professional works.

5Compute & publish

The six factors are weighted into a single 0–1000 number, shown live on the profile and on the Trust Card.

6Recompute continuously

Every new verification, review or closed deal moves the score. It can go up — and it can go down.

What each band means

The badge on a profile is shorthand for the score behind it.

Platinum751 – 1000

Elite. Long track record, consistently high feedback, near-instant response.

Gold501 – 750

Highly trusted. Verified, experienced and reliably reviewed.

Silver251 – 500

Established. Identity verified, building a public record.

Bronze0 – 250

Newly verified. On the platform, still earning history.

Common questions

Can a professional buy a higher score?+

No. Every input is either verified by our team or measured by the platform. There is no paid tier that moves the number, and we do not accept payment to change a score.

Can a score go down?+

Yes. Slow replies, unresolved complaints, withdrawn verifications or poor feedback all pull it down. That is what makes an increase meaningful.

How often is it recalculated?+

Continuously. Any new verification, review, closed deal or complaint triggers a recompute, so what you see on a profile is current.

What if I disagree with my score?+

Open the breakdown in your dashboard — every factor is itemised. If a document or review looks wrong, raise it from there and our team re-checks the evidence.

Do buyers pay to see scores?+

Never. Searching, comparing, viewing full breakdowns and verifying a Trust Card are free for investors and home buyers, permanently.

How do I raise mine?+

Complete KYC, fill the profile fully, disclose fees, reply to enquiries quickly and ask genuine clients to review you. Those four habits move the score fastest.

Know the score before you sign.